The Gambling Commission has suspended the license of online operator Lebom, after it allegedly failed to integrate Gamstop’s gambling self-exclusion technology into its services.
The Gambling Commission requires that all operators include Gamstop’s self-exclusion features in their services, stipulated in legislation first published in 2020.
The self-exclusion scheme is designed to support players who believe that they have a problem with gambling, by allowing them to block themselves from accessing gambling platforms.
The Commission has confirmed that the suspension will continue indefinitely until Lebom has fully integrated Gamstop’s services.
“Gamstop provides a crucial service for people who feel they are suffering gambling harm. It is simply unacceptable for any online operator to fail to integrate with the scheme,” said Gambling Commission Executive Director of Operations Kay Roberts.
Lebom is expected by the Commission to keep all customers informed and updated on the details behind and progress of the suspension. Customers will still be able to access their accounts and withdraw any existing balance.
The Commission has also launched an investigation and review of Lebom’s license, in accordance with section 116 of the 2005 Gambling Act.
Earlier this week, Gamstop announced the launch of ‘The Gambling Support University Tour’, where it will visit universities across the UK to promote responsible gambling awareness, in conjunction with the Young Gamers and Gamblers Education Trust and the RecoverMe gambling harm support app.